• Lead a team of 4-5 Product Owners across five backend platform domains, including player accounts, core platform middleware, instant-win and fast-play games, and reporting.
• Introduced AI agents that draft PRDs and user stories and challenge them against product knowledge bases; adopted by every product team I lead.
• Own product strategy and the roadmap for these domains; leading the move to a single cross-portfolio roadmap in Jira Plans.
• Oversee the Bonusing & Loyalty and Player Account Management initiatives; prepared an executive proposal to reuse the player-account platform across business verticals.
• Wrote the requirements to turn a client-specific Fast Play implementation into a reusable capability of the core platform.
• Develop each PO through regular growth conversations and structured feedback; selected for Allwyn's coaching programme.
• Built shared practice: the Ask-a-PO community, a ready-story standard, a RACI, and PO-level KPIs cascaded from executive goals.
• Partner with Engineering, QA, CX and Architecture for cross-team clarity and high-quality delivery.

• Owned core iLottery backend features from discovery to release across multiple agile squads.
• Collaborated with engineering, QA and design to define requirements, acceptance criteria and Definition of Done.
• Worked with operators and internal stakeholders to refine priorities based on value and feasibility.
• Drove the development and release of Instant Win Games across multiple squads.
• Ran backlog management, refinement sessions and cross-team dependency alignment.
• Mentored junior POs and onboarded new team members into product ways of working.

• Owned and communicated the product vision across multiple digital products for oncology patients, with users at the centre of every decision and prioritisation.
• Led execution of the engagement strategy for Pfizer Oncology's patient digital companion, defining and measuring its OKRs.
• Ran frequent user workshops and surveys to understand user needs.
• Created, managed and standardised product artefacts and strategic roadmaps for business alignment and informed decision-making.
• As a core member of the Enterprise Product Management team, drove adoption of product thinking and practices across cross-functional teams.

• Took part in requirements analysis and system definition as the liaison between the business and the development team.
• Partnered with IT and product leadership to steer the solution development process and keep the team aligned on direction and vision.
• Translated features into user stories while managing and prioritising the backlog against stakeholder requirements.

Lead Solution Consultant · 10/2018 - 07/2020

• Coached teams in Agile practices and methodologies, delivering successfully across multiple project sprints.
• Empowered team members through coaching and mentoring.
• Assessed and mitigated risk throughout the project timeline.
• Orchestrated discussions between the client and the software teams to identify requirements and manage the product backlog efficiently.
• Strong client presence: led 10+ on-site client trips for requirement discovery, functional design and acceptance testing.

Technical Consultant · 11/2015 - 10/2018

• Analysed client business processes to propose the right software applications for unique requirements.
• Proposed development and testing improvements to usability, function and performance.
• Worked with developers and project managers to assess program capabilities, features and testing needs.

• AIOS: a personal test-bed for building with six AI tools under written rules: agent and skill registries with four trust tiers and a tested-before-use rule for skills.
• Review: reviewers and judge agents run in fresh contexts, ideally on another model family, given only the artifact and a rubric.
• Governance: four data tiers decide what may reach which AI tool; a 44-item readiness review precedes any move from private to public.
• Cost and status: a prototype dashboard with one status card per product, health snapshots and recorded costs.
• Products, in development: Pythia League (friends-only web pilot, native app built, not yet in stores) and Worth a Look (private beta), both written by AI coding agents from my specs.